Shipping policy

1. Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).

2. Shipping Time

After dispatch, orders are typically delivered within 3–5 business days, depending on your location and courier service.
Delays may occur during high-volume periods or due to unforeseen circumstances beyond our control (such as weather or customs delays).

3. Shipping Fees

A flat shipping rate of $3 applies to all orders, regardless of size or weight.
Shipping costs are displayed at checkout before confirming your purchase.

4. Order Issues

If your package is delayed, missing, or damaged upon arrival, please contact us at contact@shopcerta.com or WhatsApp us on +96171611540 with your order number and any relevant details.
We’ll assist you in resolving the issue as quickly as possible.

5. Delivery Area

We currently deliver nationwide and are working to expand our shipping zones soon.